Specializations:

T1-IOE at the present offers, four main packages –to participate in :

Travel and tourism (travel agencies daily work schedules/business)
Traffic and services for all passengers, cargo, and mail in the airport
Airlines offices business in three main departments ,(marketing & sales, finance

    revenue management ,human resources development, airport services)
Comprehensive air Cargo package, cargo English, cargo rating/sales/

  tariff  Cargo handling /services including air mail

 

COURSES (MODULES):
 

General English language.
English for special purposes (aviation English, ticketing,

    reservation (booking), airport, services, and cargo/mail).
Airline comprehensive passenger fares and ticketing

     (all levels).
GDS & EBT (airline electronic booking tools)
Electronic ticketing training.
Air cargo sale, rating, tariff (all levels)
Passenger handling /airport services.
Baggage services
Customer service excellence
Travel and tourism marketing.
Geography and travel planning.
selling skills.
Tour packages.
supervisory skills
managerial skills
business letter writing
quality telephone skills.
communications &behavioural skills
negotiation &interviewing skills
instructional /presentation skills

 Home

Courses

 Airline Courses

Contact Us

Vision

Mission

Address: P. O. Box: 15074, Al Ain, United Arab Emirates

Tel: +971 3 7516460,  Fax: +971 3 7516470,

Objectives